Shipping Policy
Shipping Policy
Last Updated: 2 Days Ago
Shipping Policy for Belle Demi
At Belle Demi, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding order processing, shipping times, and delivery procedures.
Order Processing
All orders are carefully reviewed and prepared before shipment.
Please allow 1–3 business days for order processing. During this time, your order is verified, packed, and prepared for dispatch.
Orders placed on weekends or public holidays will be processed on the next available business day.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Estimated Delivery Times
After processing, most orders are delivered within 5–15 business days, depending on the destination and local carrier conditions.
Delivery times are estimates only and may vary due to factors outside our control, including:
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High shipping volumes
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Customs inspections
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Weather conditions
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Carrier delays
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Public holidays
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International transportation disruptions
While we strive to meet the estimated delivery windows, Belle Demi cannot guarantee exact delivery dates.
Shipping Costs
We are pleased to offer free standard shipping on all orders, with no minimum purchase requirement.
There are no additional shipping charges applied at checkout unless otherwise stated during promotional periods or special shipping arrangements.
Tracking Your Order
Once your order has been dispatched, you will receive an email containing tracking information.
Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.
If you have not received tracking details within a reasonable timeframe, please contact our customer support team.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Belle Demi is not responsible for delays, failed deliveries, or additional costs resulting from:
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Incorrect addresses
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Incomplete shipping information
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Incorrect postal codes
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Refused deliveries
If you notice an error in your shipping details, please contact us immediately. We cannot guarantee modifications once an order has entered processing or shipment.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, or other government-imposed fees may apply depending on your country's regulations.
These charges are the responsibility of the customer and are not included in the purchase price unless otherwise stated.
Belle Demi is not responsible for customs-related delays or additional charges imposed by local authorities.
Delivery Delays
Although most orders arrive within the estimated delivery timeframe, occasional delays may occur.
Delays can result from:
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Customs clearance procedures
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Carrier operational issues
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Severe weather conditions
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Peak shopping seasons
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Unexpected global events
Should significant delays occur, our team will make reasonable efforts to keep you informed and assist with tracking your shipment.
Lost Packages
If your package appears to be lost during transit, please contact us as soon as possible.
Our team will work with the shipping carrier to investigate the shipment and determine the appropriate resolution.
Where a package is confirmed lost by the carrier, Belle Demi may provide a replacement or refund at its discretion.
Order Confirmation
After placing an order, you will receive an order confirmation email summarizing your purchase.
If you do not receive an order confirmation, please check your spam or junk folder before contacting customer support.
Contact Us
If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team:
Belle Demi
Email: info@BelleDemi.com